TERMS AND CONDITIONS

This page sets out the Terms and Conditions of Lorna Jane Promotions provided by Lorna Jane Pty Ltd. These Terms and Conditions are intended to protect you and Lorna Jane Pty Ltd; and are applicable to you as the Customer. If you do not understand the below Terms & Conditions, or if you have any questions, please reach out to Customer Care via Live Chat for support.
 

PROMOTIONAL OFFERS

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorised by Lorna Jane Pty Ltd, are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.nz must be entered at the cart stage online prior to proceeding to payment. If you fail to provide proof of promotion in a Lorna Jane retail store or to enter your promotion code prior to checkout at www.lornajane.nz the difference cannot be refunded or credited after the transaction has been finalised. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.
 

Mix & Match – Lotus Leggings & Compress & Compact Sports Bra 2 for $110

Conditions apply. Valid in store or online at lornajane.nz from 27/09/2022 until 03/10/2022 or while stocks last. Promotion valid on Lotus Ankle Biters (LB0235_BLK), Lotus 7/8 Leggings (LB0234_BLK) Lotus 3/4 Leggings (LB0233_BLK), The Lotus Leggings (LB0321_BLK), Lotus Full Length Leggings (LB0236_BLK) , Lotus 19cm Bike Short (LB0382_BLK) and Compress & Compact Sports Bra (LB0205_) only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Collegiate Sets for Summer – Shirt & Shorts for $110

Conditions apply. Valid in store and online at lornajane.nz from 27/09/2022 until 03/10/2022 or while stocks last. Promotion valid on Summer Hype Relaxed Tee (102227_), Summer Hype Run Short (102232_), Sweat and Surf Relaxed Tee (102232_), Sweat and Surf Run Short (102228_), Vacation Relaxed Tee (102240_) and Vacation Run Short (102233_). A Shirt and Short must be purchased in the one transaction for promotion to apply. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Active Nation Day 25% Off Storewide

Conditions apply. Valid in store or online at lornajane.nz from 6pm on 20/09/2022 until 26/09/2022 or while stock lasts. Promotion valid on full priced and sale items. Price applied on product page and at cart. Offer excludes Flashdance Pant (styles LB0134_ and LB0013W_) and Charity Love Tote Bag (style A022256_ ) and is not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$60 Lotus Leggings & Bike Shorts

Conditions apply. Valid in store or online at lornajane.nz from 21/09/2022 until 03/10/2022 or while stocks last. Promotion valid on products found on page /offers/flash-promotion only. Price applied on product page and at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Members Only Lotus T-Shirt GWP WYS $200

Expired

Conditions apply. Valid in store or online at lornajane.nz from 16/09/2022 until 20/09/2022. Promotion valid sitewide when you spend $200 or more on full price, sale and outlet styles. Price applied at cart when logged in to registered account and unique promotional code LOTUSTEEGWP has been entered. One of the following Lotus T-Shirt styles/sizes can be chosen (092284_, 082256_, 072226_ or LB0380_) only. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Members Only $70 Flashdance Pant

Conditions apply. Valid online and in-store at lornajane.nz from 16/09/2022 to 26/09/2022 while stocks last. Promotion valid on products LB0134_ and LB0013W_ only. Price applied at cart when logged in to registered account. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Spend & Save 48 Hours

Expired

Conditions apply. Valid in-store or online at lornajane.nz from 14/09/2022 until 15/09/2022 or while stocks last. Spend $200 & save $40, spend $300 & save $50, spend $400 & save $75, spend $500 & save $100. Promotion valid on all on full price products only. Price automatically applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

40% Off Select Winter Styles

Conditions apply. Valid instore and online at lornajane.nz from 08/09/2022 until 03/10/2022 or while stock lasts. Promotion valid on products found at /offers/limited-promotion while stocks last. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Members only $60 Lotus Ankle Biter and Lotus Bike Shorts

Conditions apply. Valid online at lornajane.nz from 07/09/2022 while stocks last. Promotion valid on offers/promotion only. Price applied at cart when logged in to registered account. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$75 Amy Thermal Tech Leggings

Conditions apply. Valid in one transaction in-store and online at lornajane.nz from 25/08/2022 until 03/10/2022 or while stock lasts. Promotion valid on products Amy Winter Thermal Phone Pocket Tech Leggings (LB0384_) and Amy Winter Thermal Phone Pocket Classic Leggings (LB0378_) only. Price applied at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Lotus Collection; $70 Leggings

Conditions apply. Valid in one transaction in-store and online at lornajane.nz from 23/08/2022 until 03/10/2022 or while stock lasts. Promotion valid on products; Lotus No Chafe ¾ Leggings (LB0415_), Lotus No Chafe 7/8 Leggings (LB0416_), Lotus No Chafe Ankle Biter Leggings (LB0417_, 092230_, 082261_, 102243_), and Lotus No Chafe Full Length Leggings (LB0418_) only. Price applied at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Lotus Collection; $65ea Bike Shorts, Sports Bra

Conditions apply. Valid in one transaction in-store and online at lornajane.nz from 23/08/2022 until 03/10/2022 or while stock lasts. Promotion valid on products; Lotus Longline Bra (LB0395_), Lotus No Chafe 9cm Bike Short (LB0407_), Lotus No Chafe 16cm Bike Short (LB0408_, 082263_, 092220_, 102244_), Lotus No Chafe 21cm Bike Short (LB0409_), Lotus Sports Bra (082258_, 092203_) only. Price applied at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Members Only $70 Bike Shorts

Expired

Conditions apply. Valid in store or online at lornajane.nz from 06/09/2022 until 12/09/2022. Promotion valid on full price Bike Shorts found on page /offers/limited-sale only. Offer excludes the following products; 082210_ No Chafe Aloe Vera Bike Short, 052247_ Rebound Eco Phone Pocket Bike Short, 082259_ Ultimate Excel Bike Short, LB0414_ Ultimate Excel Bike Short, 092269_Ultimate Excel Bike Short, 092214_Ultra Hold Booty Bike Short,072241_TROSPR Tropic Safari Stomach Support Bike Short. Price applied at cart when logged into a registered account. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Members Only Water Bottle GWP WYS $200

Expired

Conditions apply. Valid in store or online at lornajane.nz from 06/09/2022 until 12/09/2022. Promotion valid sitewide when you spend $200 or more on full price, sale and outlet styles. Gift with purchase will be prompted at checkout if your cart meets criteria. One of the following styles can be chosen; LJ Athletic 1L Water Bottle (A012089), 800Ml Protein Shaker (A02248, A122185), LJ 1L Drink Bottle (A0320102, A112076), Lorna Jane 1L Drink Bottle (A042013, A111947), Iconic Insulated Drink Bottle (A052254, A1120123, A112173), Icon 1L Drink Bottle (A072058, A111946, A111947), Drink More Water 1L (A072058), Lorna Jane Active 1L (A091978), Aquaholic Water Bottle (A111835), I Need A Drink 1L (A112077), Classic 1L Water Bottle (A112170, A112171, LA335), Zebra Iconic Insulated Drink Bottle (A122187) only. Offer is not available under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Members Only Brief/G-String GWP WYS $150

Expired

Conditions apply. Valid in store or online at lornajane.nz from 30/08/2022 until 05/09/2022. Promotion valid sitewide when you spend $150 or more on full price, sale and outlet styles. Gift with purchase will be prompted at checkout if your cart meets criteria. One of the following styles/sizes can be chosen; Feel Naked G-String (LB0278_) or Feel Naked Brief (LB0279_) only. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Members Only $30 Slouchy Tank

Expired

Conditions apply. Valid in store or online at lornajane.nz from 30/08/2022 until 05/09/2022. Promotion valid on Slouchy Gym Tanks (LB0140_, 072227_, 062260_, 032228_) only. Price applied at cart when logged into a registered account. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

40% Off Select Winter Styles

Expired

Conditions apply. Valid instore and online at lornajane.nz from 02/08/2022 until 05/09/2022 or while stock lasts. Promotion valid on products found at /offers/limited-promotion while stocks last. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$60 Lotus Ankle Biter and Lotus Bike Shorts

Expired

Conditions apply. Valid online at lornajane.nz from 04/07/2022 to 06/09/2022 while stocks last. Promotion valid on products found on page /offers/flash-promotion only. Price applied at cart when logged in to registered account. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Personalised Offers

For full terms and conditions, please click here.
 

Personalised Offers

For full terms and conditions, please click here.
 

ONLINE AND MISCELLANEOUS PROMOTION

 

ACTIVE ELITE

To receive an Active Elite discount, the customer must be a fitness industry professional affiliated to our Lorna Jane Active Elite Program. The Active Elite discount is only for personal use and cannot be shared with another person or business. If there are changes to your contact details linked to your affiliation, you must contact our customer care team to update these details to ensure your affiliation remains active.

The program discount is redeemable in New Zealand Lorna Jane retail stores or online at www.lornajane.nz and cannot be redeemed in conjunction with any other offer. Active Elite discount is valid on Full Price product only – Full priced product means product that has not been reduced in price.

Additional offers may be communicated by mail, email, SMS, Facebook or in a Lorna Jane retail store. Terms and Conditions for additional promotions outside of the percentage discount, will be stipulated separately in the terms and conditions page.

In order to access the discount in store, the customer profile must be attached to the corresponding transaction with prior Active Elite Ambassador program approval attached. To redeem online, log in using your email address and your Active Elite discount will automatically apply at checkout – No discount code is required.

To keep Active Elite affiliation, a minimum of four purchases within a 12-month period is required. Reapplication to this program will be required if you do not meet these terms.

Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected.

 

Active Elite Exclusive $55 Ultimate Active Tank

Conditions apply. Valid in-store online at lornajane.nz from 13/09/2022 until 26/09/2022 or while stocks last. Promotion valid on 082254_ & LB0413 products only for Active Elite members. Price applied at cart when logged in to registered Active Elite account. Offer is not in conjunction with any other offer. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Active Elite Exclusive $100 Ultimate Excel Ankle Biter & Ultimate Excel 7/8 Leggings

Conditions apply. Valid in-store online at lornajane.nz from 13/09/2022 until 26/09/2022 or while stocks last. Promotion valid on 082260_, 092268_, LB0410_, & LB0411 products only for Active Elite members. Price applied at cart when logged in to registered Active Elite account. Offer is not in conjunction with any other offer. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Active Elite Exclusive $85 Ultimate Excel Sports Bras & Ultimate Excel Bike Shorts

Conditions apply. Valid in-store online at lornajane.nz from 13/09/2022 until 26/09/2022 or while stocks last. Promotion valid on 082257_, 082259_, 092269_, 092270_, LB0412_ & LB0414 products only for Active Elite members. Price applied at cart when logged in to registered Active Elite account. Offer is not in conjunction with any other offer. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

ACTIVE WAREHOUSE SALES - EXTERNAL LOCATIONS

Warehouse sale prices are available at selected event locations on the date specified on marketing collateral only.
 

Conditions of Entry

1. No passouts. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points.