TERMS AND CONDITIONS

This page sets out the Terms and Conditions of Lorna Jane Promotions provided by Lorna Jane Pty Ltd. These Terms and Conditions are intended to protect you and Lorna Jane Pty Ltd; and are applicable to you as the Customer. If you do not understand the below Terms & Conditions, or if you have any questions, please contact Customer Care via Live Chat.
 

PROMOTIONAL OFFERS

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorised by Lorna Jane Pty Ltd, are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.nz must be entered at the cart stage online prior to proceeding to payment. If you fail to provide proof of promotion in a Lorna Jane retail store or to enter your promotion code prior to checkout at www.lornajane.nz the difference cannot be refunded or credited after the transaction has been finalised. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.
 

Black Friday 25% Off Sitewide

Conditions apply. Valid instore and online at lornajane.nz from 21/11/2021 to 28/11/2021 or while stocks last. Promotion valid on Full Price, Sale and Outlet products. Discount applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$99 Accessories Kit Offer

Conditions apply. Valid in one transaction instore and online at lornajane.nz from 15/11/2021 to 24/12/2021 while stock lasts. Promotion valid on products DIARY2022, PLANNER2022, LA335, LA0130 or A102187, and LB0104 or 102137 or 102182 or S112137 or 112178. The promotional code GIFTKIT99 must be entered at cart to receive this offer. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$130 Fit Kit Offer

Conditions apply. Valid in one transaction instore and online at lornajane.nz from 15/11/2021 to 24/12/2021 while stock lasts. Promotion valid on products LB0235 or LB0382 or LB0234 or LB0236, and DIARY2022, 092152 or LB0205, and LB0140 or 102106 or S112137 or 112178. The promotional code GIFTKIT130 must be entered at cart to receive this offer. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

20% Off Full Price Bike Shorts and Leggings

Conditions apply. Valid in one transaction instore and online at lornajane.nz from 09/11/2021 to 15/11/2021 while stock lasts. Promotion valid on full price bike shorts and leggings at lornajane.nz/clothing/tights-and-leggings and lornajane.nz/clothing/shorts only. Excludes products at lornajane.nz/offers/flash-promotion. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$65 Amy Phone Pocket Ankle Biter Offer

Conditions apply. Valid in one transaction online at lornajane.co.nz from 26/10/2021. Discount valid on styles at lornjane.co.nz/offers/flash-sale only. Discount applied at cart. It cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$45 Lotus Bike Short Offer

Conditions apply. Valid in one transaction instore and online at lornajane.co.nz from 20/10/2021 while stock lasts. Promotion valid on LB0320 and LB0382 only. Discount applied at cart. It cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$50 Lotus Ankle Biter Legging Offer

Conditions apply. Valid in one transaction instore and online at lornajane.co.nz from 20/10/2021 and ends 11.59pm 21/10/2021 or while stock lasts. Promotion valid on LB0235_BLK Only. Discount applied at cart. It cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Sets of Summer - 2 For $99 Offer

Conditions apply. Valid in one transaction instore and online at lornajane.com.au from 20/10/2021 while stock lasts. Promotion valid on products at lornajane.com.au/offers/exclusive-offer only. Excludes products LB0320_BLK and LB0382_BLK. Discount applied at cart when two (2) products are added to cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Warehouse Sale or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$60 Lotus Legging Offer

Conditions apply. Valid in one transaction instore and online at lornajane.co.nz from 20/10/2021 while stocks last. Promotion valid on products at lornajane.co.nz/collection/flash-promotion only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Further 20% Off When You Buy 2 or More Outlet Products

Conditions apply. Valid in one transaction online at lornajane.nz from 14/10/2021 to 18/10/2021 only or while stocks last. Promotion valid on Outlet product only. Discount applied at cart. Offer not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing Full Price, Sale or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Outlet Sale

Conditions apply. Valid in one transaction online at lornajane.nz from 12/10/2021 to 26/10/2021 only or while stocks last. Promotion valid on Outlet product only. Prices as marked. Offer not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing Full Price, Sale or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Top 10 Best Sellers Offer

Conditions apply. Valid in one transaction instore and online at lornajane.nz from 30/09/2021 to 19/10/2021 while stock lasts. Promotion valid on products at lornajane.nz/offers/flash-offer only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Active Nation Day - 25% Off Sitewide

Conditions apply. Valid in one transaction instore and online at lornajane.nz from 20/09/2021 to 27/09/2021 while stock lasts. Promotion valid on Full Price, Sale and Outlet products. Discount applied at cart. Offer not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$60 Compress + Compact Sports Bra Offer

Conditions apply. Valid in one transaction instore and online at lornajane.nz from 09/09/2021 while stocks last. Promotion valid on products LB0205, 072102 and 092152 only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Warehouse Sale or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Mix & Match Best Sellers - 2 For $99

Conditions apply. Valid in one transaction instore and online at lornajane.nz from 09/09/2021 while stock lasts. Promotion valid on products at lornajane.com.au/offers/exclusive-offer only. Discount applied at cart when two (2) products are added to cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Warehouse Sale or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$80 Amy Winter Thermal Phone Pocket Legging Offer

Conditions apply. Valid in one transaction instore online at lornajane.nz from 5:30PM 02/08/2021 while stock lasts. Promotion valid on product LB0378and LB0384 only. Discount applied at cart. Offer not in conjunction with any other offer or Active Elite account. The offer cannot be added once the order has been placed and the confirmation email has been sent. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$60 Lotus Legging Offer

Conditions apply. Valid in one transaction instore and online at lornajane.nz from 18/02/2021 to 19/10/2021 while stocks last. Promotion valid on products at lornajane.nz/offers/flash-promotion only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Personalised Offers

For full terms and conditions, please click here.
 

Partnership, Corporate and Affiliate

Please refer to company website for all terms and conditions.
 

ONLINE AND MISCELLANEOUS PROMOTION

 

LORNA JANE $500 GIFT VOUCHER MONTHLY GIVEAWAYS

This competition is valid for all Lorna Jane customers who purchase Online and instore in New Zealand. No minimum spend is required to enter. Winner will be drawn at random at the end of each calendar month and notified by phone and name published on lornajane.nz. The winner will receive a $500 Lorna Jane gift card, valid in Lorna Jane NZ stores and online. The gift card is non-refundable and may not be exchanged for cash. All online purchases automatically go into the draw and instore purchases are entered when correct contact details are provided.
 

ACTIVE ELITE

To receive an Active Elite discount, the customer must be a fitness industry professional affiliated to our Lorna Jane Active Elite Program. The program discount is redeemable in New Zealand Lorna Jane retail stores or online at www.lornajane.nz and not in conjunction with any other offer. Active Elite discount is only valid on Full Price product only. To redeem in-store provide your email or phone number to a Lorna Jane Team Member for verification. To redeem online log in using your supplied email address and the discount will automatically apply at the checkout. Please note if you want to purchase an alternative Lorna Jane promotional offer please checkout using our online guest customer profile. Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected. This promotion is only available on Full Price Product and for personal use.
 

ACTIVE WAREHOUSE SALES - EXTERNAL LOCATIONS

Warehouse sale prices are available at selected event locations on the date specified on marketing collateral only.
 

Conditions of Entry

1. No passouts. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points.