TERMS AND CONDITIONS

This page sets out the Terms and Conditions of Lorna Jane Promotions provided by Lorna Jane Pty Ltd. These Terms and Conditions are intended to protect you and Lorna Jane Pty Ltd; and are applicable to you as the Customer. If you do not understand the below Terms & Conditions, or if you have any questions, please reach out to Customer Care via Live Chat for support.
 

PROMOTIONAL OFFERS

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorised by Lorna Jane Pty Ltd, are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.nz must be entered at the cart stage online prior to proceeding to payment. If you fail to provide proof of promotion in a Lorna Jane retail store or to enter your promotion code prior to checkout at www.lornajane.nz the difference cannot be refunded or credited after the transaction has been finalised. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.
 

25% Off Full Price Leggings

Conditions apply. Valid in one transaction in-store and online at lornajane.nz from 24/05/2022 until 26/05/2022 while stock lasts. Promotion valid on Full Price Tights & Leggings found at /clothing/tights-and-leggings excluding any Sale or Outlet Styles. Price applied at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Fit Frenzy 25% Off Active Essential Selected Styles

Conditions apply. Valid in-store & online at lornajane.nz from 20/05/2022 until 30/05/2022 or while stocks last. Promotion valid on products listed at lornajane.nz/offers/flash-offer only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$90 (ea) Fleece Sweat & Track Pant

Conditions apply. Valid instore and online at lornajane.nz from 18/05/2022 until 04/07/2022. Promotion valid on product 052249 and 052250 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$60 Dynamic Seamless Long Sleeve Top

Conditions apply. Valid instore and online at lornajane.nz from 17/05/2022 until 19/05/2022. Promotion valid on products 022245 and 022246 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$85 Amy Thermal Phone Pocket Leggings

Conditions apply. Valid instore and online at lornajane.nz from 10/05/2022 until 19/05/2022. Promotion valid on products seen on page /offers/flash-sale only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$30 Lotus Tee

Expired

Conditions apply. Valid online at lornajane.nz from 12.30pm 05/05/2022 until 08/05/2022 or while stocks last. Promotion valid on LB0380 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

MD 20% Off Full Price Styles

Expired

Valid in one transaction online at lornajane.nz from 03/05/2022 to 08/05/2022 or while stocks last. Promotion valid on full price styles only. Price applied at cart. Offer not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Spend $200 and Receive a Trilogy Vitamin C Booster Treatment

Conditions apply. Valid instore and online at lornajane.nz from 03/05/2022 until 16/06/2022 or while stocks last. Receive x1 Trilogy Vitamin C Booster Treatment (TRILOGPK) valued at $44.99 when you spend $200 or more on full price, sale, and outlet styles. Enter code TRILOGY at cart for bonus product to apply. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

2 MVP Sweats for $120

Expired

Conditions apply. Valid instore and online at lornajane.nz for 24 hours on 29/04/2022. Promotion valid on products 032234 and 032236 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$80 Flashy Full Length Pant Offer

Expired

Conditions apply. Valid instore and online at lornajane.nz from 26/04/2022 until 09/05/2022. Promotion valid on product LB0381_BLK only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Take a Further 40% Off Sale Maternity

Expired

Valid in one transaction in-store and online at lornajane.nz on 19/04/2022 to 20/04/2022 for 48 hours only or while stocks last. Promotion valid on product in category offers/last-chance. Price as displayed on product description page and cart. Offer not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing Full Price or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

40% Off Selected Styles

Expired

Conditions apply. Valid in-store & online at lornajane.nz from 06/04/2022 until 25/04/2022 or while stocks last. Promotion valid on products listed at lornajane.nz/offers/limited-sale only. Prices applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Members Only $60 Lotus Ankle Biter and Lotus Bike Shorts

Conditions apply. Valid online at lornajane.nz from 05/04/2022 while stocks last. Promotion valid on LB0382_BLK, LB0233_BLK, LB0234_BLK, LB0235_BLK & LB0236_BLK only. Price applied at cart when logged in to registered account. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$8 Wash Bag With Any Purchase

Conditions apply. Valid in-store and online at lornajane.nz from 29/03/2022 until 03/07/2022 or while stocks last. Promotion valid on LA334 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

40% Off Amy Phone Pocket Ankle Biter Leggings

Expired

Conditions apply. Valid instore and online at lornajane.nz on 22/03/2022 to 25/04/2022. Promotion valid on LB0269 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$75 Iconic Sweat and $75 Iconic Track Pant

Conditions apply. Valid instore and online at lornajane.nz from 10/03/2022 until 29/05/2022. Promotion valid on 032234 and 032236. Discount applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$60 Lotus Bike Short

Conditions apply. Valid in one transaction instore and online at lornajane.nz from 11/01/2022 while stocks last. Promotion valid on product LB0382, LB0320, 112148, 112163, 102192, 072190. Discount applied at cart. Offer not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing Sale, Outlet or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Personalised Offers

For full terms and conditions, please click here.
 

Partnership, Corporate and Affiliate

Please refer to company website for all terms and conditions.
 

ONLINE AND MISCELLANEOUS PROMOTION

 

LORNA JANE $500 GIFT VOUCHER MONTHLY GIVEAWAYS

This competition is valid for all Lorna Jane customers who purchase Online and instore in New Zealand. No minimum spend is required to enter. Winner will be drawn at random at the end of each calendar month and notified by phone and name published on lornajane.nz. The winner will receive a $500 Lorna Jane gift card, valid in Lorna Jane NZ stores and online. The gift card is non-refundable and may not be exchanged for cash. All online purchases automatically go into the draw and instore purchases are entered when correct contact details are provided.
 

ACTIVE ELITE

To receive an Active Elite discount, the customer must be a fitness industry professional affiliated to our Lorna Jane Active Elite Program. The program discount is redeemable in New Zealand Lorna Jane retail stores or online at www.lornajane.nz and not in conjunction with any other offer. Active Elite discount is only valid on Full Price product only. To redeem in-store provide your email or phone number to a Lorna Jane Team Member for verification. To redeem online log in using your supplied email address and the discount will automatically apply at the checkout. Please note if you want to purchase an alternative Lorna Jane promotional offer please checkout using our online guest customer profile. Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected. This promotion is only available on Full Price Product and for personal use.
 

ACTIVE WAREHOUSE SALES - EXTERNAL LOCATIONS

Warehouse sale prices are available at selected event locations on the date specified on marketing collateral only.
 

Conditions of Entry

1. No passouts. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points.