FAQs - Shipping
How much does shipping cost?
We offer Standard Freight Nation Wide. Pay $10.00 or spend $135 to receive complimentary shipping. From dispatch – Estimated Delivery within 1 to 3 business days. Please see our Shipping page for international shipping.
What are your delivery timeframes?
From dispatch – Estimated Delivery within 1 to 3 business days. Please see our Shipping page for more information.
Please see our Shipping page for more information
Do you ship Internationally or overseas?
Orders with a delivery address outside of New Zealand can shop via our international lornajane.com website. We ship to Norfolk Island via our Australian Website. Orders with a delivery address outside of Australia can shop via our international website at lornajane.com.
Do you ship to a PO BOX or Parcel Locker?
Yes, we ship to a PO Box or Parcel locker in New Zealand.
How do I track my order?
Orders to New Zealand can be tracked directly with NZ Post where a tracking number will be provided to you via email once your order has been dispatched.
I have an issue with the delivery of an order, what do I do?
We recommend reaching out to Customer Care via Live Chat with your order number for in the moment support.