STANDARD FREIGHT NATION WIDE

Pay $11.95 or spend $135 to receive complimentary shipping.

From dispatch – Estimated Delivery within 2 to 6 business days.

EXPRESS SHIPPING

Pay $16.95 or spend $135 and upgrade to Express for only $4.95.

From dispatch – Estimated Delivery within 1 to 3 business days.

INTERNATIONAL SHIPPING

We charge $75 international shipping on all orders with a location outside of Australia. We use Australia Post or DHL couriers for our international shipping. You can generally expect to receive your parcel within 4 to 12 business days from dispatch. This does exclude the below countries:

New Zealand - $30 AUD

Please note, this charge is for transport costs only and does not cover import liabilities that may be applied by the government of your destination country. Lorna Jane does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country.

INTERNATIONAL SHIPPING

Orders with a delivery address outside of New Zealand can shop via our lornajane.sg website.

DOMESTIC & INTERNATIONAL SHIPPING

Orders with a United States postal address will pay $12.95 for Standard Shipping, or free with a spend of $180.00. Please note that from dispatch, the estimated delivery is within 4 to 6 business days. Please note that all US orders will now be fulfilled from our Australian Warehouse

We charge a $35 shipping fee for Mexico, Puerto Rico, Bermuda, Chile, Colombia, Cayman Islands and Martinique. Please use a street address in your order as UPS does not deliver to Private Mail Box (PMB), Military Base (MPO) or PO Box addresses.

Please note, this charge is for transport costs only and does not cover import liabilities that may be applied by the government of your destination country. Lorna Jane does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country.

DOMESTIC & INTERNATIONAL SHIPPING

Orders with a Singapore delivery address are sent via Australia Post International & DHL for a charge of $16.95 per parcel. You can generally expect to receive your parcel within 3 to 7 business days from dispatch. Lorna Jane will pay import taxes on orders over $400.00 SGD with a delivery address in Singapore.

All orders with a delivery location outside of Singapore will be sent via Australia Post or DHL. You can generally expect to receive your parcel within 3 to 7 business days from dispatch.

Shipping charges are as stated below:

Orders with a Singapore delivery address are sent via Australia Post International & DHL for a charge of $16.95 per parcel. You can generally expect to receive your parcel within 3 to 7 business days from dispatch. Lorna Jane will pay import taxes on orders over $400.00 SGD with a delivery address in Singapore.

Canada, Macau, Philippines and Vietnam - $30

Brunei Darussalam, India, United Arab Emirates, United Kingdom, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, Mexico, Puerto Rico, Bermuda, Chile, Colombia, Cayman Islands and Martinique - $35

Bahrain, Kuwait, Lebanon, Maldives, Qatar, Saudi Arabia, Seychelles, South Korea and Sri Lanka - $50

Armenia, Romania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Poland, Portugal and South Africa - $55

Ukraine - $95

Please note, this charge is for transport costs only and does not cover import or export liabilities that may be applied by the government of your destination country for delivery and returns. Should these liabilities be refused, your parcel may be destroyed, and no refund will be provided. Should these liabilities be refused, and your parcel returned to Lorna Jane, all return shipping costs will be borne by you and deducted from your refund value. Lorna Jane does not accept any responsibility for customs delays, duties, taxes or returns shipping that may apply in the destination country. We no longer ship to Mainland China. If you have a delivery address located within Mainland China, you can shop via TMALL.

Ensure a Safe Delivery

Please do include a company name if you are requesting a delivery to a business address. Please ensure you are delivering to a safe address where your parcel cannot be intercepted. Risk in the goods you purchase pass to you on the date and time of delivery of the goods to the delivery address provided in your order. Lorna Jane will not take responsibility if your order is lost or subsequently goes missing after it has been deemed delivered by the carrier. The associated risk in leaving goods unattended in these circumstances is borne by you.

DELIVERY TIMES

Lorna Jane uses third party delivery services such as Australia Post or DHL couriers. This means delivery times after dispatch are subject to those third party services which are outside our control. All delivery timeframes are estimates only and we will not be liable for any loss, expense, or other damage caused by any delay in delivery.

Lorna Jane uses third party delivery services such as UPS or USPS couriers. This means delivery times after dispatch are subject to those third party services which are outside our control. All delivery timeframes are estimates only and we will not be liable for any loss, expense, or other damage caused by any delay in delivery.

Order Communication

Once an order has been placed you will receive an order confirmation email. Once your order has been dispatched you will receive an emailed invoice followed by an email containing tracking information. Once an order has been placed you cannot amend or cancel your order. Once an order has been placed you cannot change the payment method used to place that order. Any changes must be completed upon delivery by following our Return Policy.