Orders with a New Zealand delivery address are sent via New Zealand Courier Post for a charge of $10 per parcel. All orders over $150 with a delivery location within New Zealand will receive complimentary shipping. This will automatically apply at the cart during the checkout process. You can expect to receive your parcel within 1-3 business days from dispatch. It is our priority to deliver your order as quickly as possible.
Please do include a company name if you are requesting a delivery to a business address. Please ensure you are delivering to a safe address where your parcel can not be intercepted. If a parcel has been signed and accepted on delivery, Lorna Jane will not take responsibility if the signee is fraudulent. If you contact New Zealand Post and request ‘ Authority to Leave’ Lorna Jane will not be held liable for missing parcels.
All Lorna Jane orders will receive an email confirmation. You will receive a 2nd notification email with tracking details on dispatch. We cannot amend orders once the confirmation has been sent.